360 degree feedback

360 degree feedback enables an individual to obtain views and evaluations on their performance from a range of different people who observe their behaviour. This may include their line manager, direct reports, colleagues, customers, stakeholders and peers.

360 can be a powerful tool to assist with an individual’s development. Receiving meaningful feedback from other people is one of the most effective methods for enabling personal development and behavioural change. Distorted or inaccurate self-awareness is a barrier to personal development and building effective working relationships. By assessing their own performance and seeing how that compares to how other people experience their behaviour, a 360 degree feedback questionnaire can help an individual increase self-awareness and develop the impact they have on the people they work with. A 360 degree feedback questionnaire can provide deep insight into strengths, areas for development as well as hidden strengths and blind spots.

JCA has extensive experience and expertise in the design and delivery of 360 degree feedback processes and systems. Within our product portfolio, we have a series of off-the-shelf 360 degree feedback questionnaires ready for immediate deployment. These can be centred on competency-based assessment, Emotional Intelligence or Leadership Climate.

We are experts at designing customised 360 degree feedback questionnaires, reports and processes to meet specific client requirements. Our online 360 degree feedback system can easily incorporate an organisation’s competency framework and behavioural indicators to provide a highly tailored questionnaire. Our psychologists and IT professionals, vastly experienced in 360 degree feedback delivery, partner closely with clients to provide a highly designed and bespoke process, ensuring efficient implementation and administration.

Our consultants advise and guide clients to ensure 360 degree feedback is implemented and embedded successfully across an organisation. We can fully support organisations to be confident they are aligned with best practice and assist with the provision of 360 degree feedback communication and guidance, ensuring participants, raters and the organisation are fully engaged in the process.